If there was a payment error, please see above in "I was incorrectly charged for a subscription purchase." Otherwise, refund requests are handled by the App Store or Play Store.

Please submit refunds requests directly to the App Store (click here) or the Play Store (click here) as soon as possible.

For subscriptions purchased via the Bunpo website (click here), please login to the website, go to the account page, and click "Management Subscription". Our Terms of Use are also accessible from the website.