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Learn about our Platinum features and then go try them out!
#1 the Conversation Translator tool
#3 the Explain My Answer button
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What do I get with a Bunpo Plus subscription?
What do I get with a Bunpo Platinum subscription?
I want to purchase a subscription.
I want to upgrade to Bunpo Platinum from Bunpo Plus (Monthly, Yearly only).
I saw Bunpo Plus Lifetime, but not Bunpo Platinum Lifetime.
I subscribed to Plus Lifetime and want to use Platinum features.
I purchased a subscription, but my account did not activate.
I upgraded my phone and want to continue my subscription.
I want to restore my subscription but don’t have access to my previous device.
I was incorrectly charged for a subscription purchase.
I would like to update the email address on my account.
I would like to reset the password on my account.
I would like to cancel my Bunpo subscription.
I would like to delete my Bunpo account.
I would like to know about discounts and subscription campaigns.
I would like to cancel my Platinum subscription.
I would like to move from Bunpo Platinum back to Bunpo Plus (monthly/yearly).
I would like to request a refund.
I would like to learn many languages with Bunpo.
I would like to use Bunpo on multiple devices.
I would like to see my updated progress across all my devices. [Updated 11/2025]
I would like to reset my progress.
I would like to set up reminders to do my lessons.
I need to use a special keyboard on my device [Japanese, Korean, Chinese].
I would like to do my lessons offline. [Updated 12/2025]
I would like to use Bunpo on my computer.
I would like to visit the Bunpo website.
I want to know how the practice review tool works.
My answer on a quiz wasn't accepted, but I think it should be.
I cannot hear the audio for some reason.
I would like to change the speed of the audio.
I want to learn more Japanese vocabulary.
I am wondering about working together with Bunpo.
Thank you!
We are wishing you happy learning throughout 2026!
Whenever you have questions or feedback, definitely get in touch with us through the app.
We are excited you're here, and happy that Bunpo can support your language journey.